Just sharing some great info about helping each other and providing support from the giffgaff community:
As a general guide when helping, think of ''CHAIR" as your check list. Hitting each letter mean you can’t go wrong, and it’s as easy as that.
C = clarity
H = helpfulness
A = accuracy
I = informative
R = relevance
If we are to help others in a meaningful way we need to think carefully about the content of the answers we post. For many members Help and Support is the first - and sometimes only - forum they will ever visit on the Community.
First impressions count 🙂
It’s important that not only are we as helpers both helpful and supportive, but also that we present our advice and information in a way that’s clear, accurate and relevant.
Now, head on over to threads where you think you can help and pull up a CHAIR!
